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Knowledge Hub

Knowledge Hub

5 min read

Get Dialdirect Biz Assist for Roadside Assistance & Business Services

Motoring and Travel June 22, 2022

It’s comforting to know that you have access to reliable roadside assistance if you ever break down on the highway or suffer a motor vehicle problem. Plus, how awesome would it be to have access to a range of professional services you could utilise to grow and develop your business? This is all possible with the Dialdirect Biz Assist benefit. Discover how our members automatically qualify for this great benefit when they take out a business insurance policy with Dialdirect. 

 

 What is the Dialdirect Biz Assist & why do you need it?

 

When you take out a Business insurance policy with Dialdirect, you’ll automatically get access to a wide range of Biz Assist benefits free of charge. This includes 24/7 online and telephonic support designed to support you in your business growth whether you are a start-up or have an established business. We provide an accurate database of professional advisors, mentors, and specialists who are experts in key business areas that is just an email or phone call away. They are ready to assist with financial advice for a range of financial or admin needs. 

 

10 Great Biz Assist benefits you will receive for free

 

We provide helpful business tips for new and emerging business owners. When you take out a Dialdirect business insurance policy, you do not only get tailor-made solutions designed to cover your business-specific needs, but you also get access to our range of Biz Assist benefits to support your business when you need it. Some of these include the following: 

 

1. Business concierge 

 

This service will help you purchase goods, services, and equipment at preferential pricing, as well as booking appointments, travel plans or accommodation.

 

2. Financial advice

 

We offer telephonic advice on financial topics that impact small businesses. We can also refer you to experts in a particular field.

 

3. Credit report

 

We’ll give you a once-off personal credit report.

 

4. Collections assistance

 

We can help streamline the collection of outstanding debt by assisting you with data washing, tracing debtors who are no longer reachable at the address on record and even making collection calls on your behalf.

 

5. Digital presence

 

Our service to you includes corporate identity development, Internet domain registration, splash page development, Facebook setup, newsletter advice, and general marketing consulting for things like corporate identity, branding and site analytics. 

 

6. Office assistance

 

We will support you with assistance in an office emergency to prevent any negative impact, as well as providing emergency services notifications or callouts. We also supply mobile updates on your active case.

 

7. Safe drive

 

Through this service, we’ll get you and your vehicle home safely if you are ever unable to drive.

 

8. Convenience drive

 

A pick-up and drop-off service to and from airports, hotels, conference and meeting venues.

 

9. IT help desk

 

This service gives you access to telephonic support for IT-related issues regarding computers, laptops, printers, internet routers, etc.

 

10. Tender assist

 

We will give you proactive notification of upcoming tenders, and supply you with the relevant tender documentation templates.

 

Road Assist roadside assistance benefit explained

 

Dialdirect prioritises your safety, which is why we included Road Assist in the Biz Assist benefit. It’s also included with our car insurance policies - comprehensive car insurance, third-party, fire & theft insurance and motorcycle cover. This is what’s covered in our roadside assistance serivce: 

 

1. Breakdown Assistance 

 

If you experience a mechanical or electrical breakdown on the road, the Road Assist benefit will assist by having your car towed to the nearest auto dealer for repairs. Your vehicle can be stored safely, free of charge, for up to 72 hours. This also includes cover for a call-out fee of up to one hour, should you lock your keys in the vehicle or if you get a flat tyre.[1] What’s more, we’ll even sort out emergency delivery of 10 litres of fuel (charged at cost for the policyholder’s account) if you run out of petrol. If you’re not sure who to call we can refer you to a trusted mechanic. A notification and message service is available for family or business if you’re stranded more than 100km away from home after a breakdown. We’ll provide you with courtesy transport (up to six persons), overnight hotel accommodation or even 24-hour car hire. 

 

In addition to Road Assist, which offers reliable roadside assistance if you break down, we also include Accident Assist where we facilitate towing to the nearest approved panel beater or salvage yard following an accident. Accident Assist not only helps you save on often exorbitant towing and storage fees but also supports you with advice about what you should do during post-accident procedures.

 

Get a Dialdirect business insurance quote 

 

Receive the Biz Assist benefit and all the perks, including roadside assistance, when you take out a business insurance policy. Biz Assist is a benefit that is available to our members for no extra cost. Apply for a quote online today. 

 

Sources:

[1] Superquick: How to change a flat tyre

 

Disclaimer: Dialdirect Insurance is a licensed non-life insurer and financial services provider. Terms and Conditions online. Long-term insurance policies are underwritten by 1Life Insurance Ltd, a licensed financial services provider and life insurer 

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