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Contact us

New customer sales

0861 00 73 67

Service, Additions & Claims

On App

24 Hour Emergency Assistance

0860 911 911

Our operating hours

Monday to Friday

07h00 - 18h00


07h00 - 14h00

Public Holidays




Compliments & Complaints

Read more about our Complaints resolution handling here.

Download the Dialdirect Insurance App

Download our app and start earning up to 75% cash back every month, just for driving right. Plus, we’ve dialled it up with amazing new features and functions. You can now get SOS assistance in case of an emergency, update your policy details, view your payments, download your documents, add new household members to your policy and more, right at your fingertips.


Payback is dependent on the product option you select. Dialdirect Payback Booster must be selected (at an additional cost) in order to qualify for the full advertised reward.

Speak Up! Report Fraud

If you suspect that fraud is being or has been committed or know of someone who has committed fraud, you can report it safely and anonymously to:

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