• Want us to call you?

    When can we call you?

    Please enter your name
    Your name must contain some letters
    Please enter a contact number
    Please enter a valid contact number
    Please select a reason
    Please select a suitable date
    Please select a suitable time

    Thank you {{CallMeBack.Fullname}}

    We have received your details and will contact you.

Contact us

New customer sales

0861 00 73 67

Service, Additions & Claims

On App

24 Hour Emergency Assistance

0860 911 911

Our operating hours


Monday - Thursday
08h00 - 20h00
08h00 - 18h00
08h00 - 13h00
Public Holidays
08h00 - 13h00


Monday - Friday
08h00 - 17h00
08h00 - 13h00
Public Holidays

Compliments & Complaints

Read more about our Complaints resolution handling here.

Download the Dialdirect Insurance App

Download our app and start earning up to 75% cash back every month, just for driving right. Plus, we’ve dialled it up with amazing new features and functions. You can now get SOS assistance in case of an emergency, update your policy details, view your payments, download your documents, add new household members to your policy and more, right at your fingertips.


Payback is dependent on the product option you select. Dialdirect Payback Booster must be selected (at an additional cost) in order to qualify for the full advertised reward. 

Watch this video for more information on the App and Monthly Payback.

Speak Up! Report Fraud

If you suspect that fraud is being or has been committed or know of someone who has committed fraud, you can report it safely and anonymously to:

Fraud Voicemail Number: