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A consultant will contact you soon! A consultant will call you on the {{displayDate.getDate() + '' + DaySuffix(formatDate(CallMeBack.Date).getDate())}} of {{months[displayDate.getMonth()]}} {{displayDate.getFullYear()}} at {{TimeToMeridiem(CallMeBack.TimeSlot)}}

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We have received your details and will contact you.

Knowledge Hub

5 min read

Benefit with Dialdirect online

General News June 15, 2015

Who knows more about your insurance needs than you do? This is why we created an online policy management portal where you, our valued client, are in complete control. No more call-waiting or answering many security or admin questions – from submitting claims and receiving important documents to viewing your items and requesting updates, you can now do it all online.

Need to submit a claim?

We’re saving you time. Simply, login to your profile, click on the claims button and fill in the short form. That’s it – you’re done. Now you can sit back and enjoy the things you love, while we handle the rest. Have you ever been in a queue at Home Affairs and suddenly realised you need a cross-border letter? Or needed a statement confirming your premiums are paid to date? What about a summary of the current Dialdirect cover? These little admin gremlins have a way of striking when you least expect it and especially when you don’t have the time. Just login to your profile – all these documents are readily available for you to download or request. All in real-time, all online and sent straight to your inbox.

As exciting as life changes can be, they’re normally accompanied by lots of admin and stress. We don’t want to take from the joys of getting a new car or moving into a new house, which is why you can quickly update your policy information by logging into your online profile. More than that, you can even edit your home contents online. This way you won’t be caught unprepared, should disaster strike.

If you get stuck along the way, simply use our click-to-chat feature. Our online agents are always at the ready to assist and have you on your way within minutes. Our online functionality is specifically designed to save you time, so you can enjoy all the things you love. Not registered yet? What are you waiting for – register today and start benefitting from our online policy management.