Potholes. Punctures. Road hazards - they don’t send a warning, they just show up, wrecking your tyres, your rims, and your wallet.
But with DialDirect Tyre and Rim Cover, you’re not just covered, you’re sorted. We take care of the repairs and replacements, so you can keep moving without the stress of surprise costs.
Whether you’re dodging potholes on the daily commute or cruising on a weekend getaway, we’ve got your wheels protected. Because your ride home or to your holiday destination shouldn’t come with financial burdens.
We will cover:
Tyre repair or replacement
Rim repair or replacement
Wheel balancing and tyre rotation
Wheel Alignment
Puncture repair
Excesses and time limits
Protecting your car with tailored cover.
Excess
A percentage claim cost is charged with a minimum of R300.
An additional excess is applicable should a claim be logged within the first 90 days of commencement and the tyre thread is less than 3mm.
Important time limits
When you learn of an incident that may lead to a claim or receive any document relating to the claim, you must inform us and give us full details within 30 days of the incident.
To download your Tyre & Rim Cover terms and conditions click here
Refer to Terms and Conditions for a full list of exclusions.
To make changes to your policy you can call our Customer Care Centre on 0860 10 50 85 to speak to one of our helpful consultants that will assist you.
To make changes to your policy you can call our Customer Care Centre on 0860 10 50 85 from Monday to Friday, between 08:00 and 17:00 and one of our helpful consultants will guide you through the process.
To file a claim for pothole damage, do the following:
Your Tyre & Rim Cover policy is payable on a monthly basis through debit order. Your premium is deducted on the date stated on your schedule to provide cover for the following month. If, in the month following the activation of your policy (and onwards), we do not receive your premium on the deduction date, you will be allowed a 15-day period of grace in which to pay your premium. If we still do not receive your premium after these 15 days, you will not have cover for that month.