CONTENTS
1. POLICY OVERVIEW.. 9
2. INTERPRETATION. 9
3. PURPOSE OF THE MANUAL. 12
4. HUMAN RIGHTS COMMISSION GUIDELINE. 12
5. WHO MAY REQUEST INFORMATION IN TERMS OF THE ACT 13
6. PROCEDURES FOR OBTAINING ACCESS. 14
7. TYPES OF RECORDS. 17
8. INFORMATION REQUESTED ABOUT A THIRD PARTY. 22
9. DECISION-MAKING PROCESS. 22
10. GROUNDS FOR REFUSAL OF A REQUEST. 23
11. REMEDIES AVAILABLE WHEN TIH REFUSES A REQUEST FOR INFORMATION. 25
12. AVAILABILITY OF THE MANUAL. 25
13. DISCLAIMER. 26
ANNEXURE 1. 27
ANNEXURE 2. 33
ANNEXURE 3. 34
ANNEXURE 4. 36
Title |
Promotion of Access to Information Manual |
Document Type |
Manual |
Document number |
1.1 |
Date |
Version |
Reviewer(s) |
Action/ Comments |
March 2021 |
1.0 |
Danica Pretorius |
Draft consolidated manual |
April 2021 |
1.1 |
Eben Steyn |
Review and update consolidated manual |
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Implementation |
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Effective Date |
1 July 2021 |
Update Frequency |
Annually |
Next Review Date |
1 July 2022 |
Approved By |
Document Version |
Date of Approval |
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In this manual, clause headings are for convenience and shall not be used in its interpretation unless the context clearly indicates a contrary intention -
2.1. an expression which denotes -
2.1.
2.1.1. any gender includes the other genders;
2.1.2. a natural person includes an artificial or juristic person and vice versa;
2.1.3. the singular includes the plural and vice versa;
2.2. the following expressions shall bear the meanings assigned to them below and cognate expressions bear corresponding meanings -
2.2.
2.2.1. "Act" - Promotion of Access to Information Act No. 2 of 2000, as amended from time to time including the regulations promulgated in terms of the Act;
2.2.2. "business day" - any day other than a Saturday, Sunday or official public holiday in the Republic of South Africa;
2.2.3. "manual" - this manual together with all of its annexures, as amended from time to time;
2.2.4. "head" – the chief executive officer of TIH;
2.2.5. "information officer" - the person duly authorised by the head and appointed by TIH to facilitate or assist the head with any request in terms of the Act;
2.2.6. “POPIA” Protection of Personal Information Act 4 of 2013, as amended from time to time including the regulations promulgated in terms thereof;
2.2.7. "TIH" – Telesure Investment Holdings (Pty) Ltd (registration number: 1998/013847/07)), a "private body" for purposes of the Act; and its subsidiaries. Subsidiaries of TIH includes the following and this manual applies to all the subsidiaries:
2.2.7.1. Auto and General Insurance Company Limited
2.2.7.2. First for Women Insurance Company Limited
2.2.7.3. Budget Insurance Company Limited
2.2.7.4. Dial Direct Insurance Limited
2.2.7.5. 1 Life Insurance Limited
2.2.7.6. Telesure Group Services (Pty) Ltd
2.2.7.7. Hippo Comparative Services (Pty) Ltd
2.2.7.8. Hippo Advisory Services (Pty) Ltd
2.2.7.9. Unity Financial Services (Pty) Ltd
2.2.7.10. Rockport Capital (Pty) Ltd
2.2.7.11. Wealthport (Pty) Ltd
2.2.7.12. Wealthport Nominees (Pty) Ltd
2.2.8. “personal information” - means information relating to an identifiable natural person, including, but not limited to –
2.2.8.1. information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
2.2.8.2. information relating to the education or the medical, financial, criminal or employment history of the person;
2.2.8.3. any identifying number, symbol, email address, physical address, telephone number, location information, online identifier or other particular assigned to the person;
2.2.8.4. the biometric information of the person;
2.2.8.5. the personal opinions, views or preferences of the person;
2.2.8.6. correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
2.2.8.7. the views or opinions of another individual about the person; and
2.2.8.8. the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person,
2.2.8.9. but excludes information about an individual who has been dead for more than 20 years.
2.3. any reference to any statute, regulation or other legislation shall be a reference to that statute, regulation or other legislation as at the signature date, and as amended or substituted from time to time;
2.4. if any provision in a definition is a substantive provision conferring a right or imposing an obligation on any party then, notwithstanding that it is only in a definition, effect shall be given to that provision as if it were a substantive provision in the body of this manual;
2.5. a reference to a party shall include a reference to that party’s successors and assigns;
2.6. a reference to a document includes a reference to an amendment or supplement to or to a replacement or novation of that document;
2.7. where any term is defined within a particular clause other than this, that term shall bear the meaning ascribed to it in that clause wherever it is used in this manual;
2.8. where any number of days is to be calculated from a particular day, such number shall be calculated as excluding such particular day and commencing on the next day. If the last day of such number so calculated falls on a day which is not a business day, the last day shall be deemed to be the next succeeding day which is a business day;
2.9. any reference to days (other than a reference to business days), months or years shall be a reference to calendar days, months or years, as the case may be;
2.10. the use of the word "including" followed by a specific example/s shall not be construed as limiting the meaning of the general wording preceding it and the eiusdem generis rule shall not be applied in the interpretation of such general wording or such specific example/s; and
2.11. insofar as there is a conflict in the interpretation of or application of this manual and the Act, the Act shall prevail.
TIH is the holding company of some of South Africa’s leading financial service providers and insurers. The TIH portfolio includes non- life insurers, a life insurer, health insurance as well as an insurance and personal finance comparison platform.
This manual is intended to foster a culture of transparency and accountability by TIH, by giving effect to the right to information that is required for the exercise or protection of any right and to actively promote a society in which the people of South Africa have effective access to information to enable them to more fully exercise and protect their rights and safeguard their personal information.
In order to promote effective governance of private bodies, it is necessary to ensure that everyone is empowered and educated to understand their rights in terms of the Act in order for them to exercise their rights in relation to public and private bodies.
Section 9 of the Act however recognises that such right to access to information cannot be unlimited and should be subject to justifiable limitations, including, but not limited to –
and in a manner which balances that right with any other rights, including such rights contained in the Bill of Rights in the Constitution.
4.1. The South African Human Rights Commission (“SAHRC”) is responsible for and has developed a guide in each of the country’s eleven languages, with information on how to use PAIA. This guide is available on the SAHRC website.
4.2. The Act grants a requester access to records of a private body, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.
4.3. Requests in terms of the Act shall be made in accordance with the prescribed procedures, at the rates provided. The forms and tariff are dealt with in paragraphs 6 and 7 of the Act.
4.4. Enquiries regarding this guide should be directed to:
The South African Human Rights Commission
Forum 3 Braampark Offices
33 Hoofd Street
Braamfontein
2017
Telephone Number: (011) 877 3600
Facsimile Number: (011) 011 403 0684;
E-mail Address: [email protected]
Or
The Information Regulator
JD House
27 Stiemens Street
Braamfontein, Johannesburg
2017
E-mail Address: [email protected].
5.1. Any person who requires information for the exercise or protection of any rights, may request information from a private body. Section 50 of the Act states that -
1) A requester must be given access to any record of a private body if –
a) that record is required for the exercise or protection of any rights;
b) that person complies with the procedural requirements in this Act relating to a request for access to that record; and
c) access to that record is not refused in terms of any ground for refusal contemplated in Chapter 4 of this Part.
5.2. Any person who requires information to exercise any right which is set out in terms of the Protection of Personal Information Act 4 of 2013 which includes:
5.2.1. Requests for access to personal information;
5.2.2. Correction of personal information.
5.3. A requester is any person making a request for access to a record of TIH. There are two types of requesters –
5.1.
5.2.
5.3.1. Personal Requester
Personal requester is a requester who is seeking access to a record containing personal information about the requester. TIH will voluntarily provide the requested information or give access to any record with regard to the requester’s personal information.
The prescribed fee for reproduction of the information requested will be charged.
5.3.2. Other Requester
This requester (other than a personal requester) is entitled to request access to information on third parties. However, TIH is not obliged to voluntarily grant access. The requester must fulfil the prerequisite requirements for access in terms of the Act, including the payment of a request and access fee.
Any person who wishes to request any information from TIH with the object of protecting or exercising a right or which is permitted in terms of legislation may contact the information officer whose contact details are as follows –
6.1.
6.1.1. Postal Address
The Information Officer
Telesure Investment Holdings (Pty) Ltd
P.O. Box 11250
Johannesburg
2000
6.1.2. Physical Address
Auto & General Park
1 Telesure Lane
Riverglen, Dainfern
2191
Tel: (011) 489 4000
Email address: [email protected]
6.2.
6.2.1. Requests in Terms of the Act
In terms of section 53, a request for access to a record of TIH must be made in the prescribed form (attached hereto as Annexure 1) to TIH at the address or electronic mail address given above. The form requires the requestor to provide the following information:
6.2.2. Requests in terms of the Protection of Personal Information Act
6.2.2.1. Should you wish to object to the processing of personal information in terms of section 11(3)(a) of the POPI Act, please submit the objection to TIH on Form 1 attached to this policy as Annexure 3.
6.2.2.2. Should you wish to request a correction or deletion of personal information or the destruction or deletion of a record of personal information in terms of section 24(1) of the POPI Act, please submit a request to the responsible party on Form 2 attached to this policy as Annexure 4.
6.2.2.3. Please refer to our Privacy Policy or contact the TIH Information Officer should you need further information about our privacy practices; wish to withdraw consent or correct your personal information. The Privacy Policy is located on the TIH websites.
6.2.3. TIH will process the request within 30 days, unless the requestor has stated special reasons which would satisfy the Information Officer that circumstances dictate that the above time periods not be complied with.
6.2.4. The requester shall be informed whether access has been granted or denied in writing.
6.2.5. If, in addition, the requester requires the reasons for the decision in any other manner, he must state the manner and the particulars so required.
6.2.6. If an individual is unable to complete the prescribed form because of illiteracy or disability, such a person may make the request orally.
6.2.7. The requester must pay the prescribed fee, before any further processing can take place.
6.2.8. Requestors please note that all of the information as listed above should be provided, failing which the process will be delayed while the private body requests such additional information. The prescribed time periods will not commence until all pertinent information has been furnished on the private body by the requestor.
6.2.9. Records held by TIH may be accessed by requests only once the prerequisite requirements for access have been met.
6.3.
6.3.1. Payment of fees is regulated in terms of section 54 of the Act. The Regulations to the Act provide for two types of fees –
6.3.1.1. Request Fee
This is a non- refundable administration fee paid by all requestors with the exclusion of personal requestors. It is paid before the request is considered.
6.3.1.2. Access Fee
This is paid by all requestors only when access is granted. This fee is intended to reimburse the private body for the costs involved in searching for a record and preparing it for delivery to the requestor.
6.3.2. The information officer must give written notice to a requestor other than a personal requestor of the request fee and amount to be paid before the request may be further processed.
6.3.3. If in the information officer’s opinion the search for a record, or preparation of the record for disclosure will require more than the prescribed hours, the information officer may require the requestor to pay a deposit, not being more than one third of the access fee that would be payable if the request is granted. If the request is declined, the deposit must be repaid to the requestor.
6.3.4. The notice given by the information officer must advise the requestor that s/he has a right to apply to court against the payment of the request fee or deposit, and also advise of the procedure of the application.
6.3.5. The Information Officer shall withhold a record until the requester has paid the fees as indicated in Annexure 2, attached hereto.
6.3.6. If a deposit has been paid in respect of a request for access, which is refused, then the Information Officer concerned must repay the deposit to the requester.
The following records are automatically available without a person having to request access in terms of the Act.
7.1.
7.1.1. Statutory Records in Terms of The Companies Act 71 Of 2008
7.1.2. Corporate Communications
7.1.3. Human Resources
7.1.4. Intellectual Property
7.1.5. Product Information
Records are available in accordance with the following current South African legislation (only to the extent that the relevant Act makes disclosure of records compulsory) –
The aforementioned records are not automatically available without a request in terms of the Act, as contemplated in paragraph 6 hereof. The Information officer will take into considerations section 8 of the manual to decide on whether or not access to any of the information stated above should be given to the requester.
7.2.
7.3.
7.3.1. Strategic Records
7.3.2. Company Secretarial
7.3.3. Finance
7.3.4. Governance Records
The purpose of the Governance functions is to provide the management within TIH with objective assurance that risks are being appropriately managed nationally. These records comprise the following categories -
7.3.5. Accounting
The Finance department maintains financial and management accounts for TIH. Corporate Account records comprise the following main categories -
7.3.6. Legal
The Legal department provides assistance with all corporate legal matters’ material to the Legal department records comprise the following categories -
7.3.7. Procurement
7.3.8. Human Resources
7.3.9. Operational and Customer records
7.3.10. ICT (Information Communication Technology)
These records relate to developing, implementing and supporting ICT policies, standards and best practice in TIH and comprise the following main categories:
7.3.11. Marketing
8.1. TIH may possess records pertaining to other parties, including without limitation, contractors, suppliers, subsidiary/holding/sister companies, joint venture companies, service providers. Alternatively, such other parties may possess records which can be said to belong to TIH. The following records fall under this category -
8.2. Section 71 of the Act makes provision for a request for information or records about a third party.
8.3. In considering such a request, TIH will adhere to the provisions of sections 71 to 74 of the Act.
8.4. The attention of the requester is drawn to the provisions of Chapter 5, Part 3 of the Act in terms of which TIH is obliged, in certain circumstances, to advise third parties of requests lodged in respect of information applicable to or concerning such third parties. In addition, the provisions of Chapter 2 of Part 4 of the Act entitle third parties to dispute the decisions of the head or the request liaison officer by referring the matter to the High Court.
8.5. If the request is for a record pertaining to a third party, the information officer must take all reasonable steps to inform that third party of the request. This must be done within 21 days of receipt of the request. The manner in which this is done must be in the fastest means reasonably possible, but if orally, the information officer must thereafter give the third party a written confirmation of the notification. The third party may within 21 days thereafter either make representation to the private body as to why the request should be refused, alternatively grant written consent to the disclosure of the record. The third party must be advised of the decision taken by the information officer on whether to grant or decline the request, and must also be advised of his/her/its right to appeal against the decision by way of application to court within 30 days after the notice.
9.1. In terms of Section 55, the information officer will take all reasonable steps to find a record that has been requested. If the record cannot be found or does not exist, the information officer must notify the requestor by way of affidavit or affirmation that it is not possible to give access to the record. This is deemed to be a refusal of the request. If, however, the record is later found, the requestor must be given access if the request would otherwise have been granted.
9.2. Section 56 provides that the information officer must within 30 days of receipt of a correctly completed request notify the requestor of the decision as to whether or not to grant the request. If the request is -
9.3. The information officer may extend the period of 30 days by a further period not exceeding 30 days if -
9.1.
9.2.
9.3.
9.3.1. The requestor must be notified within the initial 30-day period in writing of the extension, together with reasons therefor, and the procedure involved should the requestor wish to apply to court against the extension.
9.3.2. The information officer’s failure to respond to the requestor within the 30-day period constitutes a deemed refusal of the request.
9.4. Section 59 provides that the information officer may sever a record and grant access only to that portion which the law does not prohibit access to.
9.4.
9.4.1. If access is granted, access must be given in the form that is reasonably required by the requestor, or if the requestor has not identified a preference, in a form reasonably determined by the information officer.
Notwithstanding compliance with section 50, the request may be declined in accordance with one of the prescribed grounds in terms of the Act, namely –
10.1. Section 63 of the Act prohibits the unreasonable disclosure of the personal information of natural-person third parties to requestors. This includes the personal information of deceased persons. However, Section 63(2) does provide exceptions to this.
10.2. Section 64 states that a request must be refused if it relates to records containing third party information pertaining to -
10.3. The information must, however, be released if it pertains to the results of product or environmental testing, the disclosure of which would reveal a serious public safety or environmental risk.
10.4. Section 65 prohibits disclosure of information if such disclosure would constitute a breach of any duty of confidentiality owed to a third party in terms of an agreement.
10.5. In terms of section 66, a private body must refuse a request for access to a record of the body if disclosure could reasonably be expected to -
10.6. Section 67 mandates the refusal of a request if the record is privileged from production in legal proceedings, unless the person entitled to the privilege has waived the privilege.
10.7. Section 68 pertains to records containing information about the private body itself and unlike the other provisions pertaining to decline of a request, is not mandatory, but rather discretionary. TIH may refuse access to a record if the record -
10.8. Notwithstanding the above, the information must be released if it pertains to the results of product or environmental testing, the disclosure of which would reveal a serious public safety or environmental risk.
10.9. Section 69 prohibits the disclosure of information about research where disclosure is likely to expose the third party, the person conducting the research on behalf of the third party, or the subject matter of the research to serious disadvantage. Disclosure is discretionary if such research pertains to TIH itself.
10.10. Notwithstanding any of the above-mentioned provisions, section 70 provides that a record must be disclosed if its disclosure would -
TIH does not have internal appeal procedures. As such, the decision made by the Information Officer is final, and requestors will have to exercise such external remedies at their disposal if the request for information is refused, and the requestor is not satisfied with the answer supplied by the Information Officer.
A requestor that is dissatisfied with the information officer’s refusal to grant access to any information may, within 180 days of notification of the last decision, apply to court for relief. Likewise, a third party dissatisfied with the information officer’s decision to grant a request may, within 180 days of notification of the last decision, apply to court for relief.
It should be noted that notwithstanding any provision in this Act, the court may examine the record(s) in question. No record may be withheld from the court on any grounds. The court may not, however, disclose the contents of the record(s).
The court is empowered to grant any order that is just and equitable, including:
A copy of the manual is available on the website of TIH, at www.tihsa.co.za and the relevant websites of all the listed subsidiaries.
The manual does not purport to be exhaustive of or to comprehensively deal with every procedure provided for in the Act. A requester is advised to familiarise him/her/itself with the provisions of the Act before lodging any request with TIH
ANNEXURE 1
REQUEST FOR ACCESS TO RECORD
(In terms of Section 53 (1) of the Act and Regulation 7)
Note: If requests made on behalf of another person, proof of the capacity in which the request is made, must be attached to this form.
TO: The Information Officer
Address: Auto & General Park,
1 Telesure Lane,
Riverglen,
Dainfern,
2191
E-mail address: [email protected]
Full names and surname: ……………………………………………………………………
Identity number: ………………………………………………………………………………
Postal address: ……………………………………………………………………………….
…………………………………………………………………………………………………..
…………………………………………………………………………………………………..
Street address: ……………………………………………………………………………….
…………………………………………………………………………………………………..
…………………………………………………………………………………………………..
Fax number: ………………………………………………………………………………......
Cellular number: ……………………………………………………………………………...
Telephone number: ………………………………………………………………………....
E-mail address: ……………………………………………………………………………….
Capacity in which request is made, when made on behalf of another person:
…………………………………………………………………………………………………..
This section must be completed ONLY if a request for information is made on behalf of another person. |
Full names and surname: ……………………………………………………………………
Identity number: ………………………………………………………………………………
Postal address: ……………………………………………………………………………….
…………………………………………………………………………………………………..
…………………………………………………………………………………………………..
Street address: ……………………………………………………………………………….
…………………………………………………………………………………………………..
…………………………………………………………………………………………………..
Fax number: ………………………………………………………………………………......
Cellular number: ……………………………………………………………………………...
Telephone number: ………………………………………………………………………….
E-mail address: ……………………………………………………………………………….
(a) Provide full particulars of the record to which access is requested, including the reference number if that is known to you, to enable the record to be located. (b) If the provided space is inadequate, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios. |
…………………………………………………………………………………………………
…………………………………………………………………………………………………
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…………………………………………………………………………………………………..
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Type of Record (Mark the Applicable box with an “X”) |
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Record is in written or printed form |
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Record comprises virtual images (this includes photographs, slides, video recordings, computer-generated images, sketches, etc.) |
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Record consists of recorded words or information which can be reproduced in sound |
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Record is held on a computer or in an electronic, or machine-readable form |
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(a) A request for access to a record, other than a record containing personal information about yourself, will be processed only after a request fee has been paid. (b) You will be notified of the amount required to be paid as the request fee. (c) The fee payable for access to a record depends on the form in which access is required and the reasonable time required to search for and prepare a record. (d) If you qualify for exemption of the payment of any fee, please state the reason for exemption. |
Reason for exemption from payment of fees:
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
If you are prevented by a disability to read, view or listen to the record in the form of access provided for in 1 to 4 hereunder, state your disability and indicate in which form the record is required. |
Disability: |
Form in which record is required: |
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NOTES
(a) Compliance with your request in the specified form may depend on the form in which the record is available.
(b) Access in the form requested may be refused in certain circumstances. In such a case, you will be informed if access will be granted in another form.
(c) The fee payable for access to the record, if any, will be determined partly by the form in which access is requested.
Form of Access (Mark the Applicable box with an “X”) |
|
Printed copy of record (including copies of any virtual images, transcriptions and information held on computer or in an electronic or machine-readable form) |
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Written or printed transcription of virtual images (this includes photographs, slides, video recordings, computer-generated images, sketches, etc) |
|
Transcription of soundtrack (written or printed document) |
|
Copy of record on compact disc drive (including virtual images and soundtracks) |
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Copy of record on flash drive (including virtual images and soundtracks) |
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Manner of Access (Mark the Applicable box with an “X”) |
|
Personal inspection of record at registered address of public/private body (including listening to recorded words, information which can be reproduced in sound, or information held on computer or in an electronic or machine-readable form) |
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Postal services to postal address |
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Postal services to street address |
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Courier service to street address |
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Facsimile of information in written or printed format (including transcriptions) |
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E-mail of information (including soundtracks if possible) |
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Preferred language: (Note that if the record is not available in the language you prefer, access may be granted in the language in which the record is available) |
|
If the provided space is inadequate, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios.
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
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You will be notified in writing whether your request has been approved or denied and if approved the costs relating to your request, if any. Please indicate your preferred manner of correspondence:
Postal Address |
Post to Street Address |
Fax |
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Signed at ………………………………………………………………. this ………. day of……………………………………………….
_____________________________________
SIGNATURE OF REQUESTER/PERSON ON WHOSE BEHALF REQUEST IS MADE
ANNEXURE 2
FEES IN RESPECT OF PRIVATE BODIES
The prescribed forms and fees for requests to private bodies are available on the website of the South African Human Rights Commission at www.sahrc.org.za and the website of the Department of Justice and Constitutional Development at www.doj.gov.za.
ANNEXURE 3
FORM 1
OBJECTION TO THE PROCESSING OF PERSONAL INFORMATION IN TERMS OF SECTION 11(3) OF THE PROTECTION OF PERSONAL INFORMATION ACT, 2013 (ACT NO. 4 OF 2013)
REGULATIONS RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018
[Regulation 2]
Note:
A |
DETAILS OF DATA SUBJECT |
Name(s) and surname/ registered name of data subject: |
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Unique Identifier/ Identity Number |
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Residential, postal or business address: |
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Contact number(s):
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Fax number / E-mail address: |
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B |
DETAILS OF RESPONSIBLE PARTY |
Name(s) and surname/ Registered name of responsible party: |
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Residential, postal or business address: |
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Contact number(s):
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Fax number/ E-mail address: |
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C |
REASONS FOR OBJECTION IN TERMS OF SECTION 11(1)(d) to (f) (Please provide detailed reasons for the objection) |
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Signed at ………………………………………………………………. this ………. day of……………………………………………….
_____________________________________
SIGNATURE OF DATA SUBJECT / DESIGNATED PERSON
ANNEXURE 4
FORM 2
REQUEST FOR CORRECTION OR DELETION OF PERSONAL INFORMATION OR DESTROYING OR DELETION OF RECORD OF PERSONAL INFORMATION IN TERMS OF SECTION 24(1) OF THE PROTECTION OF PERSONAL INFORMATION ACT, 2013 (ACT NO. 4 OF 2013)
REGULATIONS RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018
[Regulation 3]
Note:
Mark the appropriate box with an "x".
Request for:
¨ |
Correction or deletion of the personal information about the data subject which is in possession or under the control of the responsible party. |
|
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¨ |
Destroying or deletion of a record of personal information about the data subject which is in possession or under the control of the responsible party and who is no longer authorised to retain the record of information. |
A |
DETAILS OF DATA SUBJECT |
Name(s) and surname/ registered name of data subject: |
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Unique Identifier/ Identity Number |
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Residential, postal or business address: |
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Contact number(s):
|
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Fax number / E-mail address: |
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B |
DETAILS OF RESPONSIBLE PARTY |
Name(s) and surname/ Registered name of responsible party: |
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Residential, postal or business address: |
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Contact number(s):
|
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Fax number/ E-mail address: |
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C |
INFORMATION TO BE CORRECTED/DELETED/ DESTRUCTED/ DESTROYED |
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REASONS FOR *CORRECTION OR DELETION OF THE PERSONAL INFORMATION ABOUT THE DATA SUBJECT IN TERMS OF SECTION 24(1)(a) WHICH IS IN POSSESSION OR UNDER THE CONTROL OF THE RESPONSIBLE PARTY; and or REASONS FOR *DESTRUCTION OR DELETION OF A RECORD OF PERSONAL INFORMATION ABOUT THE DATA SUBJECT IN TERMS OF SECTION 24(1)(b) WHICH THE RESPONSIBLE PARTY IS NO LONGER AUTHORISED TO RETAIN. (Please provide detailed reasons for the request) |
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Signed at ………………………………………………………………. this ………. day of……………………………………………….
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SIGNATURE OF DATA SUBJECT / DESIGNATED PERSON