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Contact us
Our operating hours
Sales
Monday - Friday08h00 - 18h00
Saturday08h00 - 13h00
SundayClosed
Public Holidays08h00 - 13h00
Support
Monday - Friday08h00 - 17h00
Saturday08h00 - 13h00
SundayClosed
Public HolidaysClosed
Compliments & Complaints
Read more about our Complaints resolution handling here.
Download our Dialdirect app for the latest benefits
Our app has everything you need to make insurance a breeze, and we’ve dialled it up with some amazing new features and functions. You can now get SOS assistance in case of an emergency, update your policy details, view your payments, download your documents, add new household members to your policy and more, right at your fingertips.
Speak Up! Report Fraud
If you suspect that fraud is being or has been committed or know of someone who has committed fraud, you can report it safely and anonymously to:
Fraud Voicemail Number:
