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Protection for your balance sheet and reputation
Expert claims handling while you focus on growing your businessNo matter how good you are at what you do, mistakes can happen. That’s why DialDirect Professional Indemnity Insurance is here to give businesses that provide expert advice or professional services the protection they need. Whether you’re an accountant, legal advisor, consultant or working in construction, this cover makes sure one slip-up doesn’t turn into a financial nightmare.
What is Professional Indemnity Insurance?
If a client claims that an error or omission in your advice or services caused them financial loss, things can get messy fast. Legal fees, compensation claims and the hit to your reputation can be expensive and stressful.
DialDirect Professional Indemnity Insurance has your back by covering legal costs and potential compensation so you don’t have to face it alone. With DialDirect, you can keep running your business with confidence, knowing that if something goes wrong, you’re protected. That way, you can focus on delivering the top-quality service your clients know and trust.

This cover is designed for individuals or businesses who provide professional advice, often holding specific qualifications in their field. Professionals who typically need this cover include:
Cover for claims related to errors in financial reporting, or tax advice, which could result in financial loss or penalties for clients.
Cover for oversights, or misinterpretations that could negatively impact a client’s case, contract, or outcome.
Cover for the consequences of administrative or management mistakes that cause clients to suffer financial loss.
Cover for risks tied to design errors, structural miscalculations, or planning oversights in construction and development projects.
This insurance protects your business by covering your legal liability if a client claims losses due to your negligence, errors, or omissions in the services you provided. If you’re found legally liable, we’ll settle covered claims. If not, we’ll defend you in court. Additionally, we cover legal expenses if you need to recover professional fees owed to you.
We cover all costs incurred in the investigation, defence or settlement of any claim made against you.
We cover claims against you for unintentional defamation committed by you.
Covers the cost of recovering outstanding professional fees through legal action.
Cover for losses a third party suffers as a result of a dishonest, fraudulent, malicious or criminal act committed by an employee without your knowledge or consent.
Protection for legal costs in the event of criminal accusations.
Cover for services that you
sub-contract subject to certain terms and conditions.
While Professional Indemnity Insurance offers broad protection, there are some exclusions.
We don't cover additional onerous liability you accept in a contract that would not have ordinarily attached to you.
Any deliberate, dishonest, fraudulent, or criminal acts aren’t covered.
We don’t cover the costs of fixing or redoing your work.
The insurance your business needs, the service you deserve.
Tailored cover to keeping you protected. We help you focus on what matters, running your business with confidence.
Reliable cover designed to protect both you and your business.
Expert help through every step of the claims process for peace of mind.
Our Professional Indemnity Insurance is trusted by business leaders across South Africa.
DialDirect Business Insurance includes
Frequently Asked Questions:
A professional is someone who has significant education and training in their field and adheres to ethical and industry standards.
Yes, it is a policy condition that you are a member in good standing of your relevant industry association.
No, there are exclusions applicable to this policy. One of the most important is gross negligence.
No, this insurance is for your business and includes your suitably qualified employees.