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Tow Truck Direct website Ts&Cs

  1. This service is available only within the borders of South Africa.
  2. The Tow Truck Direct Free Tow promotion is available from 29 March 2018 to 2 May 2018.
  3. Individuals are limited to one free road assist per user where the user is not an active Dialdirect policyholder. Should an individual make use of the road assist service more than once, the individual will be liable to make payment of any fees or amounts incurred for the assist services provided for the vehicle.
  4. Should the individual choose to use a tow as their one free roadside assist, this must be the first tow the individual has used through the Tow Truck Direct service.
  5. This is a promotional offer. Dialdirect reserves the right to withdraw this offer without notice at any time.
  6. The individual making use of the Tow Truck Direct Free Roadside Assist promotion must be an active Dialdirect Insurance App user and is not required to be a Dialdirect policyholder in order to have access to the one free roadside assist benefit.
  7. Tow Truck Direct is available for personal cars used for private use only. No business vehicles or motorcycles may be towed as part of this promotion or service.
  8. The individual will be responsible for any additional costs incurred with regard to the roadside assist of the vehicle, which costs, if any, include but are not limited to:
    1. Costs of the fuel provided by the assist provider;
    2. Costs incurred for accommodation, alternative transport required by the individual;
    3. Costs for repair of the vehicle or replacement of any parts to the vehicle.
  9. Dialdirect is an authorised financial services provider FSP 15259.