DIALDIRECT REFERRAL CAMPAIGN TERMS & CONDITIONS
Dialdirect will be giving away up to R5 000 of vouchers which are redeemable within the Dialdirect Insurance App for every successful referral. The vouchers are rewarded as follows per person referred:
- The referrer gets a R250 voucher in the Dialdirect Insurance App when their referee gets a quote from Dialdirect
- The referrer gets a R250 voucher in the Dialdirect Insurance App when their referee takes a policy with Dialdirect
- The referrer gets a R500 voucher in the Dialdirect Insurance App when their referee pays their first Dialdirect premium
A successful referral is one in which the referee gets a quote, takes up a policy and their first monthly premium is received by Dialdirect.
The promoter of the competition is Dial Direct Insurance Ltd (Registration number:1995/008764/06), herein after referred to as “Dialdirect”, an authorised financial services provider and insurer(FSP: 152259), whose registered office is at Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191.
DURATION OF THE REFERRAL CAMPAIGN
1. The campaign will be ongoing from the date of launch (1 August 2020) and can be paused or stopped at any time.
WHO MAY ENTER
2. The Dialdirect Referral Campaign is open to new and existing Dialdirect clients, as it mab be run on Dialdirect’s website and social media pages. In addition, it may be run as a paid advertising campaign on social media.
3. Only referrals submitted via the online Dialdirect portal will qualify.
4. Clients who have reinstated a policy may refer friends but are not eligible to win vouchers.
HOW TO ENTER/SUBMIT A REFERRAL
5. Through the Dialdirect website referral campaign page.
HOW MANY REFERRALS ONE PERSON CAN SUBMIT
6. The referrer may refer as many friends as they like (up to 10 at a time) but can only win a maximum of vouchers which will amount to R5 000.
7. The prize for a successful referral is up to a R1 000 (one thousand rand) worth of vouchers which are redeemable only from within the Dialdirect Insurance App with any one of the Dialdirect Insurance App voucher partners. The vouchers are rewarded as follows:
7.1 The referrer gets a R250 voucher in the Dialdirect Insurance App when their referee gets a quote from Dialdirect
7.2 The referrer gets a R250 voucher in the Dialdirect Insurance App when their referee takes a policy with Dialdirect
7.3 The referrer gets a R500 voucher in the Dialdirect Insurance App when their referee pays their first Dialdirect premium
REQUIREMENTS YOU MUST MEET TO USE THE PRIZE
8. The person referred must complete the following steps/requirements for the respective vouchers to be rewarded to the referrer:
1.1 The referrer gets a R200 voucher in the Dialdirect Insurance App when their referee gets a quote from Dialdirect
1.2 The referrer gets a R250 voucher in the Dialdirect Insurance App when their referee takes a policy with Dialdirect
1.3 The referrer gets a R500 voucher in the Dialdirect Insurance App when their referee pays their first Dialdirect premium
9. Premium payments can take up to three weeks to reflect on our system. Thus, a referrer may only receive a voucher between six and 12 weeks after referring.
10. The voucher/s can only be redeemed within the Dialdirect Insurance App and is/are redeemable with any one of the Dialdirect Insurance App voucher partners
11. A referral is also only successful if it has been made through the correct channels i.e. our call centre phoning the referee or via the specified channel of communication.
12. The prize is not transferable or exchangeable.
13. You must possess whatever documents and permissions that may be required in order to accept and use a prize, which documents and permissions is your responsibility to obtain at your own cost, and which documents and permissions must remain valid in such minimum form and for such minimum period after the prize date as may be required by the relevant authorities.
14. Dialdirect may require you to provide us with such additional information and documentation as we may reasonably require in order to process, confirm and facilitate your acceptance and/or use of a prize. If you refuse to provide us with the requested information or documentation, you will forfeit the prize.
DELIVERY AND / OR ACCEPTANCE OF PRIZE
15. Dialdirect will make the necessary arrangements for the delivery of the prize and duly inform the winner via SMS and with a notification within the Dialdirect Insurance App. The prize will be sent in the form of a voucher to the Dialdirect Insurance App profile of the referrer.
16. The vouchers are redeemable at any of the Dialdirect Insurance App voucher partners
HOW WILL WINNERS BE NOTIFIED
17. Via the Dialdirect Insurance App
WHAT HAPPENS IF THE WINNER CANNOT BE CONTACTED OR IS NOT ABLE TO TAKE UP THE PRIZE
18. All communication to the referrer will be done through automated SMS/s and through in-app notifications that will be sent to their contact number. Therefore, should the SMS not be delivered due to technical difficulties or the referrer changing their cell phone number, Dialdirect will not be held liable.
GROUNDS FOR DISQUALIFICATION
19. You may not win a prize if it is unlawful for Dialdirect to supply such a prize to you. If you do win such a prize, you will forfeit it.
20. If you fail to comply with any of the terms and conditions, then without prejudice to any other remedy which Dialdirect may have, you will be automatically disqualified, and you will forfeit the prize/s (in the event that you have already won a prize).
21. Should Dialdirect receive a notification of a failed deduction after the close of the competition and announcement of the winner, the prize shall be reclaimed from the winner and a new winner shall be selected under the same conditions of a randomized draw.
22. Your entry into the competition and/or your acceptance of a prize (in the event that you win a prize) constitutes your binding acceptance of the terms and conditions.
23. If you use a mobile phone for entry into the competition, the telephone calls / text messages/ data usage will be charged at the prevailing rates, which may vary from time to time. "Free" minutes under a cell-phone contract do not apply.
24. It is your responsibility to ensure that your entry is received by Dialdirect prior to the closure of the competition. Any entries which are not received by Dialdirect prior to the closure of the competition will not be eligible to participate, regardless of the reason for the late entry. Dialdirect and its affiliates are not responsible for any entries which are not received by Dialdirect, whether timeously or at all, regardless of the cause thereof. Without limitation, Dialdirect and its affiliates are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer hardware or software failure or malfunction, traffic congestion (whether physical, or on the Internet, telephone lines or at any service provider, web site or other device or medium), or any combination thereof, or any other technical or other problems.
25. Dialdirect and our affiliates are not responsible for any injury or damage to your or any other person’s computer, mobile telephone or other device used by you to enter into, or obtain any materials related to, the competition.
26. It is your responsibility to ensure that any information which you provide to Dialdirect is accurate, complete and up to date. Should any of the data provided by yourself in connection with this competition prove to be invalid, inaccurate, and false or misleading, your entry shall be disregarded, and you shall be prohibited from entering any further Dialdirect competitions for a set period to be determined by Dialdirect.
27. Dialdirect does not make any representations or give any warranties, whether expressly or implicitly, as to a prize, and in particular, but without limitation, make no representations and give no warranty that –
28. your entry or participation in the competition will necessarily result in you winning a prize; or
29. a prize, or any aspect thereof, will meet your, requirements, preferences, standards or expectations.
30. Dialdirect and our affiliates will not be responsible for any harm, damage, loss or claim relating to the provision of any element of a prize or any changes to a prize that may be made at any time.
31. Prizes are not transferable and may not be deferred, changed or exchanged for any other item.
32. Dialdirect may invite you to be present when the prize winners are determined or announced, to participate in any of our marketing activities, to appear in person in the electronic media and/or the print media, and/or to endorse, promote or advertise any of our goods or services, for which no fee, royalty or other compensation will be payable. You may decline such an invitation.
33. Dialdirect and our third-party suppliers, as the case may be, reserve the right to vary, postpone, suspend, or cancel the competition and any prizes, or any aspect thereof, without notice at any time, for any reason which we deem necessary. In the event of such variation, postponement, suspension or cancellation, you agree to waive any rights, interests and expectations that you may have in terms of this competition and acknowledge that you will have no recourse against us, our affiliates and third-party suppliers.
34. You agree that your participation in the competition, and your acceptance and/or use of a prize, or any aspect thereof, is at your own risk.
35. Dialdirect and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the competition or the acceptance and/or use by you, or your partner (if applicable), of any prize, or by any action taken by us or any of our affiliates in accordance with the terms and conditions.
36. You, and in the event of your death, your family, dependents, heirs, assignees or any other beneficiaries of your estate, indemnify and hold us and our affiliates harmless against any claim by you, or your partner (if applicable), (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any injury, loss, liability, expense and/or damage which you may suffer, howsoever arising, in relation to your entry into this competition and/or acceptance and/or use by you of a prize.
37. You acknowledge that the acceptance and use of a prize is subject to the proviso that:
37.1 all of the terms and conditions will apply to both you and your partner (if applicable), and you will ensure that your partner agrees to be bound and complies, and will continue to comply, therewith;
37.2 you will take full responsibility for your partner;
37.3 you indemnify and hold us and our affiliates harmless against any claim by your partner or any third party in the event that your partner suffers any loss or damage pursuant to your partner’s acceptance and/or use of a prize;
37.4 any minor will be accompanied by a parent or legal guardian.
38. By entering this competition, contestants agree to receive marketing and/or promotional material from Dialdirect and/or any of their associated or affiliated companies. No contestant or winner of this competition is in any way obliged to enter into a contract of insurance with Dialdirect and/or a contract with any of their associated or affiliated companies.
39. For purposes hereof, "affiliate" means Dialdirect’s partners, co promoters and sponsors of this competition, our subsidiaries, our and their subsidiaries and respective holding companies, the subsidiaries of their holding companies, and our and their directors, officers, employees, agents and representatives.
40. These terms and conditions will be construed, interpreted and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa
41. Dialdirect and the judges' decision on any matter concerning the competition and/or arising out of these terms and conditions is final and binding on you, and no correspondence will be entered into.