I had a car accident on the 31st of March it was a hit an run the person bumped to my car ran away today im happy to say my claim was approved and will like to thank dialdirect with your team regarding my claim the service was perfect my car will be fixed

I am very happy with the service dial direct has been rendering over the years i have insured my car with them, I recently had an accident and they processed my claim very quickly and my car was repaired with no hustles.On 15th of October I had a breakdown on my way to fix a clutch at a dealership and called for road assistance, the consultant i spoke to was very quick to help. Keep up the good work

I would like to take this opportunity and express my gratitude for the great service that i received from the Dial direct Team. My sister was involved in a car crash where the vehicle was deemed a write-off. The process of claiming was pain and stress free. From assist line, Melody assisted with deploying the emergency services to the scene within minutes and i was already informed on who was towing the vehicle and where to. My claim was then allocated to Lehlogonolo and Terence Burger who kept me informed on the developments and progress until the claim was finalised. Not a day had i called in to the call centre requesting an update because they always provided feedback on the day they promised. Even though i no longer have that vehicle, i am still a proud Dial Direct customer and will always be.