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Do you have your ducks in a row?

Thursday, May 11, 2017

It’s very hard to believe, but quite a lot of people don’t keep their insurance policy documents safe. At Dialdirect, we believe that it's always better to be safe than sorry, and that means keeping all your important documents, including your insurance policy documents, in a very safe place where it will be protected from theft, fire or loss so that when you need to access them, there’s no fumbling around.

Imagine this: It is 05:15 am. You just got to the airport and are ready to get on your 06:45 am flight to your annual family vacation in France. You rummage through your bag searching for everyone’s documents so that you can check-in and maybe have a quick breakfast before boarding. Your documents? Check. Your wife’s documents? Check. Your 6-year-old daughter’s documents? Check. And lastly, your 3-year-old twin sons’ documents? You’re pretty sure you had their unabridged birth certificates on the kitchen counter along with everyone else’s documents while you were packing last night. But then you got distracted when the house phone rang.

Fast forward to you at the airport this morning with missing documents. No more family vacation this year. Now you have an angry wife and a bunch of unruly kids who are tired, hungry, and upset that they had to wake up at 4 am to go to France, but now they have to go back home and watch the French animation movie with English subtitles that you will be downloading for them on the way back. All that hard work for nothing and it’s all because of missing paperwork.


Insure with Dialdirect


When you insure with Dialdirect, we won’t leave you stranded. We will notify you of any missing documents or information so that your insurance policy stays in effect and up to date. For example, when you take out a new car insurance policy with us, we will send you a notification to send us your tracking device certificate so that this information can be added to your policy. We will also notify you if your policy is missing an important document, like a roadworthy certificate, by sending you a reminder so there’s no uncertainty when you have to lodge an insurance claim.

At Dialdirect, we believe in insurance you can always be certain of. So if your policy is missing an important document, we will notify you. If you find yourself feeling unsure about any information in your policy, you can trust Dialdirect to take the unsure out of insure. Call us on 0861 007 367, send an email to [email protected], or speak to one of our friendly online chat agents today.