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Certainty 24/7/365 with our emergency assistance

Assist Benefits are automatically included with Comprehensive Car, Home, and Buildings Insurance policies, as well as some of our other insurance products, so that you get what you should be getting from us – the certainty that you’re covered.

Roadside and Towing Assistance

We provide a number of roadside assist services, including towing and storage after an accident, help with changing a flat tyre, charging a flat battery, the services of a locksmith and fuel delivery (fuel charged at cost).

Home Assist

We’ll cover the call-out fee plus one hour’s labour for the services of plumbers, electricians, glaziers, and locksmiths. We’ve even given you full access to a comprehensive database of artisans, where referrals can be given for builders, carpet specialists, painters, garden services, and fire damage repairers.

Medical Assist

We know that when an emergency medical situation occurs, the best thing to have on hand is someone who knows what to do. That’s why you only need to dial one number to get immediate access to our 24-hour hotline for telephonic emergency medical advice.

Trauma Assist

The Trauma Assist benefit was created to help you and your family when you need to speak to someone who is professionally trained in dealing with trauma.  You can be assured that our nationwide network of over 110 recognised trauma centres is available to you 24/7.

Legal Assist

Few things are worse than dealing with legal issues when you don’t have professional assistance. Dialdirect’s Legal Assist gives you access to qualified professionals who’ll guide you through the process via telephone and advise you on legal and tax matters. Should you need help with legal documentation, courtroom preparations, or just a referral – Legal Assist is here for you.

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