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Dial Direct Testimonial

I had a car accident and reported it to my insurance (Dial Direct). They were able to send Roadside assist within an hour and my car was towed to a reputable panel beater. Upon lodging my claim, I was...


putting the pothole brigade into perspective

The Dial Direct Pothole Brigade and Lead SA are proud to announce that since August last year, 10 000 potholes in and around Johannesburg have been repaired.

Since December 2010, just under 150 000 South Africans visited, over 13 000 reports have been logged and, approximately 63 000 litres of bitumen and 719.25 tons of aggregate was used. This is a landmark achievement for The Dial Direct Pothole Brigade.

“We are receiving a large number of reports each day and to keep up with this demand, we tripled our capacity. With this increase in capacity we are able to repair over 3000 potholes per month,” says Bradley Du Chenne, Senior Executive of Dial Direct Insurance.

Dial Direct urges the Johannesburg public to continue to report potholes either online via or; by dialing *120*1551# on a cellphone and following the onscreen instructions (STD USSD rates apply); or via the mobi site -

“If your pothole is within our scope of repair – we will fix it. If not, we’ll report it to the Gauteng Provincial Department of Roads and Transport or the Johannesburg Roads Agency, who we are working closely with, or other relevant roads agencies,” says Du Chenne.

The Dial Direct Pothole Brigade operates in partnership with Lead SA, an initiative that aims to mobilise South Africans to be the change they want to see.

“Lead SA encourages all those living in South Africa to be active citizens and make a positive impact to our country,” said Lead SA’s Yusuf Abramjee. “Today we celebrate what can be done if we all stand up, take responsibility and work together.

“The responsibility of fixing potholes is that of the various authorities that have been mandated to do so. However with this initiative we are trying to assist and make a difference. It’s all about successful partnerships between the public and private sector.”

“This initiative would not be possible without the assistance of Lead SA, the Gauteng Provincial Department of Roads and Transport and the Johannesburg Roads Agency. Together we are making a difference,” concludes Du Chenne.

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